Meet the profile

Communications Lead

On-site Kigali, Rwanda

Impact Hub Kigali

Job Opening

About us

Since its establishment in 2015, Impact Hub Kigali has emerged as a central pillar of innovation and collaboration within Rwanda. Operating as an innovation hub, business incubator and accelerator, IH Kigali is committed to driving sustainable development through bottom-up innovation.

Our mission is to engage and unite entrepreneurs, creatives, and advocates for positive change within a vibrant community that is geared towards creating sustainable and significant impact.

At IH Kigali, we are dedicated to devising and implementing solutions that foster a better future for Rwanda by addressing the unique challenges of our time through collaborative efforts and entrepreneurial spirit.

Our work focuses on building a strong and inclusive innovation ecosystem that not only supports but also empowers our community members to turn their visionary ideas into reality, thereby contributing to the country’s broader goals of growth and development.

Job Summary

As a Communications Lead at Impact Hub Kigali, you are responsible for leading the organization’s brand and visibility, ensuring clear and consistent messaging across all channels, and supporting outreach and engagement. You work closely with the IH Kigali team as well as collaborate and liaise with our program partners.

Reporting directly to the Managing Director and working closely with the Brand & Communications Manager, this role demands a creative, proactive and detail-oriented communicator who can thrive in a fast-paced, mission-driven environment.

Key Responsibilities

Overall communications strategy

Develop and implement a clear, compelling communications strategy aligned with the hub’s mission and program goals
Ensure consistent brand messaging across all channels and materials
Regularly review and refine messaging based on audience feedback and engagement metrics

Content Creation & Storytelling

Produce high-quality written content including blog posts, newsletters, press releases, and reports
Lead the creation of engaging social media content tailored to different platforms and audiences
Gather and publish compelling stories of impact from entrepreneurs, ventures, and programs to showcase success and learning

Digital & Social Media Management

Manage and grow the hub’s presence on platforms like LinkedIn, Instagram, Facebook, and Twitter
Plan and schedule content using relevant tools
Keep the website updated with relevant program information, news, events, and blog content
Monitor social media and website analytics to assess engagement and inform strategy

Visual Communication & Design

Design branded visual assets for social media, events, website, presentations and marketing materials
Ensure all visual materials are aligned with brand guidelines

Create branded templates for reports, proposals, newsletters, and social media posts.
Design infographics, impact reports, and pitch decks to communicate key messages visually.
Oversee production of multimedia content (e.g., photos, videos, graphics)

Stakeholder Engagement & Outreach

Support outreach efforts for programs, events, and initiatives through targeted communications
Manage relationships with media partners, influencers, communications consultants, and freelancers as needed
Assist in preparing communication materials for funders, partners, and community stakeholders
Identify opportunities for collaborations with media, influencers, and partners.

Internal Communication & Support

Maintain clear communication flow within the team regarding program updates and storytelling opportunities
Work closely with program managers to amplify their initiatives through strategic content
Develop templates and internal tools to support team members with consistent messaging
Provide communication support for events, workshops, or public engagements

Monitoring, Evaluation & Learning (MEL) Support

Track and analyze communication metrics (reach, engagement, click-through rates, etc.)
Prepare monthly or quarterly reports summarizing communications performance
Use data to inform strategic decisions and improve content effectiveness

Impact Hub Kigali is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We strongly encourage women, youth, and people with disabilities to apply.

Who we are looking for

Experience

University degree with at least 3 proven years of work experience in communications or marketing
Proven ability to craft compelling narratives.
Experience in graphic design and visual storytelling.

Competencies/Skills

Excellent oral and written communication skills.
Proficiency in graphic design (Canva, Adobe Suite, Figma) and video editing tools.
Knowledge in managing social media accounts and websites.

Creative thinker with the ability to work independently and take initiative.
Ability to manage multiple projects simultaneously while maintaining quality and meeting deadlines.

Strong passion for impact-driven work, innovation and entrepreneurship.
Eagerness to engage in continuous learning and professional development.

Languages & commitment

Fluent in English. Knowledge of Kinyarwanda and French is preferred
A minimum commitment of 2 years

Benefits

Opportunity to work in a leading innovation hub with a dynamic and inclusive culture.
Opportunity to work with and learn from a global network of Impact Hubs.
Access to networking events, workshops, and seminars.
Professional development and career growth opportunities.
We offer a competitive salary based on market rates and the candidate’s experience. Compensation details will be discussed once the candidate is shortlisted.

How to Apply

Interested candidates should

Fill out the application form by cliking the button below
Attach their CV (maximum of 2 pages)
Share the link to a portfolio showcasing previous work (including written, visual and/or multimedia content)

If you have any questions please send an email to [email protected].